Trust & safety is at the core of everything we do

Checks

A Working With Children Check is mandatory for all new Juggle Street helpers. Juggle Street also conducts Visa Right to Work checks for overseas helpers.

ID Verification

Mobile phone verification is mandatory for all Juggle Street helpers and parents. Mobile numbers are only shared between a helper and a parent when a job is awarded.

Profile Privacy

All parent profiles are private and only visible to other Juggle Street users. Profiles cannot be “Googled”

Home Location

Family address is only provided to a helper when a job is awarded. Map location pins are “approximate” and only visible to Juggle Street users.

Connect with Local Helpers

All profiles have a photo and some have intro videos. User fitters to find the age, experience, skills, language, driving and certifications you require.

Guardian Approval

Helpers aged 15 – 17 require parent/guardian approval before they're allowed to participate in the Juggle Street network.

Trust & Safety On Juggle Street

Ratings & Reviews


Juggle Street helpers with a job history may have 5 star ratings and/or written reviews provided by local parents.

Parents often rely on ratings, and especially written reviews when selecting a helper for a job.

The number of jobs completed, and number cancelled, also paints a picture of the helper's reliability.

Insurance Included


Parents and legal guardians (Jugglers) with an active subscription receive automatic Public Liability Insurance when their job is posted, applied and awarded on Juggle Street.

This complementary insurance arranged by Aon covers Jugglers' legal liability to third parties (Helpers) for personal injury and property damage related to a job posted on Juggle Street. *

* Terms, Conditions and Exclusions apply. Click here to learn more about insurance.

Trust & Safety Explained


Getting started is easy!

Parents Get Started!

1

Create a profile telling helpers about your family situation and needs.

2

Use filters to refine your search and connect with helpers recommended by local parents.

3

Create a job, set the price and post it to your chosen list of helpers.

Helpers Get Started!

1

Create a profile and intro video to tell parents about your childcare and tutoring experience.

2

Become a Member, search local family profiles and send invitations to connect.

3

Receive job invitations via SMS, apply instantly on your phone, and get paid at the end of the job.