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Frequently Asked Questions
General FAQs
Visa Entitlement Verification Online
Helper - Membership/Fees
Who can join?
Identity Check
Placing & finding a Job on Juggle Street
Personal Information
How much does it cost – who pays?
Parent & Helper Profiles
Ratings & Reviews
Can I turn off my profile if I’m going away?
What is Juggle Street?
How do I change my address?
We're a mobile friendly website, not an app!
Profile Photos
Working With Children Check & Blue Cards
Parent FAQs
Visa Entitlement Verification Online
Personal Information
My babysitter has cancelled on me!
Identity Check
How does Juggle Street work?
How do I find helpers who meet my requirements?
Does Juggle Street verify the qualifications listed on Helpers Profiles?
How do I decide which helpers to invite to apply for my job?
How much should I offer to pay the Helper?
How do I decide who to award the Job to?
What happens if I cancel a job?
Rating & Reviewing Helpers
Do helpers Rate & Review me?
Cancellation Counter
Who pays for Juggle Street
Favourite Requests
How much does Juggle Street cost?
How do I contact or chat with a carer?
Reference Checking Carers
Insurance
How do I pay my helpers?
Helper FAQs
Visa Entitlement Verification Online
Helper - Membership/Fees
Personal Information
Is it free if I am under 18 years old?
Do I pay for text messages?
Do I need to enter credit card details when I create an account?
Which Juggle Street jobs can I apply for?
How do I get paid for jobs I do on Juggle Street?
Does Juggle Street take a percentage of my earnings?
How much is Membership and how often do I get charged?
How do I contact a parent?
Identity Check
Completing Your Profile
How do I get started?
Why is Guardian Approval required for carers aged under 18?
Guardian Approval Process
How much do I get paid?
Applying for, and winning jobs
How can I increase my chances of winning a job?
What happens if I cancel a job?
Can I babysit with a friend?
Why are Ratings & Reviews used?
How do parents Rate & Review carers?
Where can I see my Ratings & Reviews?
Connection Requests
Can I Rate & Review Parents?
How do I contact a parent?
Helper Rules and Expectations
Qualifications and Working With Children Check/Blue Cards
