Trust centre for parents & families

Safety & Security is an integral part of making Juggle Street a trusted network for all users.

Safety & security is an integral part of making Juggle Street a trusted network for all users

View carer profiles and decide who to connect with. Communicate directly via online chat and arrange to meet face-to-face if you wish.

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Identity Check - Carers and parents need to complete mobile verification before their profile is activated. This is fast, secure and ensures that each person is who they claim to be.

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Private Browsing - Your Juggle Street profile is not public, it cannot be found within search results on the web. Profiles are only visible to other Juggle Street carers and families.

Home Addresses - Carers addresses are never shared. A parent's home address is only shared with a carer when a job is awarded. Pins found on maps are only approximate.

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Chat & E-mail - Online chat is a private messaging service for Juggle Street users. Email addresses are hidden and never shared.

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Phone Numbers - Mobile numbers are only shared between Juggle Street users who have a confirmed job on the platform.

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Profile photos & videos - Profile photos and personal videos are only visible to other Juggle Street users on the Juggle Street platform.

PARENTS - NEED TO KNOW

  • BROWSING IS PRIVATE

    Your Juggle Street profile is not public – it’s only visible to other families and carers on the Juggle Street network. A mobile phone based identity check is conducted on all family and carer accounts.

  • USE PROFILES TO DECIDE WHO TO CONNECT WITH

    All carer profiles include a photo (and some also have a personal video), description of their experience & skills, and other relevant information such as Working With Children Check and Drivers Licence. If the carer has been awarded a job on Juggle Street before their profile may include a 5 Star Rating and written reviews from other parents. All this information allows you to decide which carers you want to connect with. Once connected you can communicate directly via online chat, and arrange to meet to get to know each other better before awarding them a job.

  • AWARDING A JOB SHARES YOUR PHONE NUMBER AND HOME ADDRESS

    Your mobile number is not visible on your Juggle Street profile. When you award a job your mobile number is shared with that carer, and the carer’s mobile is given to you. Mobile numbers are shared at this time so you can call each other about the job. Similarly, your home address is not visible on your Juggle Street profile. Only carers you award jobs to are sent your home address.

  • YOUR RATINGS & REVIEWS BUILD TRUST

    After each job we encourage you to Rate & Review your carer, this builds trusts across the Juggle Street network. The average 5 Star Ratings and written reviews are displayed on the carers’ profile, helping them build their reputation and making it easier for new families to choose suitable carers.

profile-pic-icon

Identity Check
Carers and parents need to complete mobile verification before their profile is activated. This is fast, secure and ensures that each person is who they claim to be.

icon-networking

Private Browsing
Your Juggle Street profile is not public, it cannot be found within search results on the web. Profiles are only visible to other Juggle Street carers and families.

Home Addresses
Carers addresses are never shared. A parent's home address is only shared with a carer when a job is awarded. Pins found on maps are only approximate.

icon-message

Chat & E-mail
Online chat is a private messaging service for Juggle Street users. Email addresses are hidden and never shared.

icon-networking-10

Phone Numbers
Mobile numbers are only shared between Juggle Street users who have a confirmed job on the platform.

Profile photos & videos
Profile photos and personal videos are only visible to other Juggle Street users on the Juggle Street platform.

Ratings & reviews build trust

We encourage you to rate & review your carer after every job. The 5-star ratings and written reviews are displayed on the carers' profile, helping them build their reputation and making it easier for new families to choose suitable carers.

Getting started is easy!


PARENTS - GET STARTED!

Step 1

Create a profile telling carers about your family situation and needs.

Step 2

Search profiles and connect with trusted local babysitters and nannies.

Step 3

Create a job, set the price and post it to one or many of your carers.


Carers - GET STARTED!

Step 1

Create a profile telling parents about your childcare experience.

Step 2

Search profiles of local families and send invitations to connect.

Step 3

Receive job invitations via SMS, apply instantly on your phone, earn cash!